Why Stripe or a bank may reject a new company, and how to prepare

Payment providers and banks have to know who they're working with. Every application goes through KYC (know your customer) and risk checks, and a new company with no history gets a close look. Approval is always the provider's decision. What you control is how clear and consistent your file is.

Common reasons for refusal

• The business activity is restricted or prohibited under the provider's terms.
• The provider doesn't support the owner's country of residence or nationality.
• Names, addresses or ownership details don't match across documents.
• The website is unfinished, has no clear products or prices, or lacks refund, privacy and contact pages.
• The description of the business is vague or doesn't match what the website sells.

Before you apply

• Read the provider's list of supported countries and restricted businesses first.
• Have your formation documents, tax number, ownership details and ID ready, with the same spelling everywhere.
• Publish a working website with real products or services, prices, policies and a business contact.
• Describe in plain words what you sell, who buys it and how you deliver it.
• Apply to one provider at a time and fix any issue it raises before trying the next.

We help clients choose providers that fit their situation and prepare a complete application. We never promise an account, and you should be careful with anyone who does.